Never underestimate the value and reach of a loyal, repeat customer. The most satisfied customers usually come back for more — and bring their friends with them. This allows you many opportunities to “hear” wants and needs and align them with the products and services offered from your professional business network.
How do customer relationships drive your business?
Growing a business is simply about finding people who want or need your products or services. And when it comes to connecting with these people, you have choices. You can do a whole lot of running around or spend a fortune in marketing and advertising.
With membership in The Business Referral Network you can collaborate with an army, people who help represent your business to their professional and personal networks. And just as servicing your best clients or customers insures their support and referrals, so does meeting with other people in your BRN network and solidifying your relationships.
BRN members do this several ways — we regularly invite each other for coffee, lunch, or dinner. We get to know each other and the nuances of each others business. There are also opportunities to make a short presentation at a regular meeting. And BRN really knows how to have a good time at our club social events.
It is all part of a total process that has been creating new business opportunities for its members.
